![]() ![]() If the procedure above will not help to solve the problem, you ought to send me the System Information file by e-mail, please. More details on the preferences can be found here: Preferences that you have grown accustomed to and that have taken a lot of time to configure - the key commands (Key Commands.xml) for instance - can be copied from the inactive folder to the newly created active preferences folder at a later point. Next time you start the program, a new folder with fresh preferences and default settings will be created - which hopefully fixes the problem you’ve experienced. Important: If you find folders of previous program versions, make sure to hide or remove them too.Rename it (for example to "x_Cubase 10.5_64”) in order to hide it.Locate the folder which is named the same as your Steinberg program, for example 'Cubase 10.5_64’. ![]()
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